Right click, hit uninstall. Clear this option to force anyone accessing the host to manually authenticate by entering a valid username and password. LogMeIn will prompt you to send your saved Windows credentials with a single click. Also I uninstalled the monitor drivers while I was controlling the computer via Logmein, so for those of you like me, don’t worry it won’t kill your session. Force the host’s operating system to lock when the client times out during remote control. Force the host’s operating system to always lock when a remote control session is terminated.

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Now just log in with a remote client again I used my iphone and go to the connection instal and set it to blank the screen.

Click the computer name at top, Right click and hit Scan for Changes. Then try to blank the screen and it will ask if you want to install DPMS and it actually will do it! I have a problem because when I try to blank the host kogmein screen I get a message saying that logmein could not install the DPMS-enabled monitor driver. Right-click on all monitors shown and choose Uninstall.

It should find and add your monitors again. It didn’t work for me until i uninstalled all the monitors.


Hi This is a great fix. Check with your hardware vendor if you experience problems with the DPMS driver. When you’ve removed all the monitors, right click on your computer at the top of the Device Manager screen and choose Scan for hardware changes.

Do this for instal monitor.

LogMeIn Can’t install DPMS enabled monitor driver – Fix

Go to Device Manager. Prevent users from dragging and dropping files between host and client. This time, I have tried over and over and it still will not install the dpms even though in my device manager it says dpms behind my monitor list. I was left on hold for at least 10 minutes and I had to hang up. Go ahead and close the Computer Managment window. That will scan your computer for any hardware imstall hasn’t been installed.


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Log out and loogmein in. I realise this was over a year ago I was actually on the phone to logmein support when I came llgmein this fix. Prevent anyone at the host from seeing your work during remote control.

Just uninstall each monitor, even if it says DPMS next to it. Now I can blank the host screen remotely. I had the same issue, and just was able to fix it. Force the host’s operating system to lock when the client disconnects during remote control.

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Then scan for new hardware. Just to expand a bit, ,ogmein had my monitor which was dpms enabled and was working fine for the past 2 years. It should prompt again to install the DPMS drivers, and for me at least the installation worked this time. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I’m having the insyall problem and the fix suggested here does not work. Go to Device Manager, expand the Monitors tree.

Worked like a charm.

Right click, hit uninstall. For whatever reason if you have a bad monitor driver installed it won’t update it correctly, but removing the monitor in device manager lnstall the trick for me.

Only the client user will be able to input data.

How to install DPMS driver?

I tried reinstalling the driver of the new monitor only but it didn’t work! Clear this option to force anyone accessing the host to manually authenticate by entering a valid username and password. Just to add to comments above